Privacy Policy

Durham City Smiles is committed to protecting the personal information of all visitors to this website. We recognise our obligation to keep personal information secure and believe it is important for our customers and website users to know how we treat their personal information.

Information Collected

Users of our website can visit the site without revealing their identity or providing information about themselves.

We collect information directly from users when they voluntarily submit their personal information to us. At certain parts of our website, we may provide the opportunity for users to send an e-mail to us which may contain their personal data.

When this sort of information is collected we will provide the reason for collecting the information and how the information will be used. We reserve the right to add to this list of opportunities available to our users to interact with us. It is completely up to users to provide us with their personal information.

Use of Collected Information

Generally, visitors are informed of the use of their personal information at the time of collection. Normally, personal information provided or collected is used to respond to inquiries or to process requests.

We may share visitors' personal information with other companies that we have hired to provide services to us. Such companies are contractually bound to adhere to our privacy policy and to use such personal information strictly for the performance of the particular services only. This organisation does not sell, trade, provide or rent personal information to third parties.

Security of Collected Information

Durham City Smiles maintains strict physical, electronic and administrative safeguards for the protection of users' personal information from unauthorised or inappropriate access. Employees, business partners and affiliates who misuse a user's personal information are subject to disciplinary actions.

Any data collected through this website will be afforded protection whether in a manual or electronic form in line with the principles of Data Protection, e-Privacy and BS 7799.

User's access to Collected Information

Users of our website may have access to their personal information that has been provided to us or collected through this website on written request to the organisation.